At Nimble, we understand that your document management equipment is vital to the daily performance of your organization, and that down-time is not only a major inconvenience, but can be costly to you and your customers.
Don’t let down-time and unexpected or unbudgeted repair bills throw your business into a tailspin. Get the protection you need to ensure that your organization will always be able to function at peak efficiency.
With decades of experience, our Across-Canada service and support has become the industry benchmark. Our maintenance agreements support your reader-printers, scanners, and storage equipment.
Our representatives will work with you to help you select the best service for your circumstances.
Our Features
- National toll free phone numbers. Your call is immediately directed to a service technician in your area.
- Bilingual service. We offer service in French and English across Canada.
- Local parts supply. Our technicians carry a large inventory of locally sourced parts to ensure that we have what you need. No need to order a part from far away and wait for days.
- Same day or next business day response. We work with you to resolve issues as soon as possible.
- Defined service escalation processes. This allows us to resolve equipment problems quickly and efficiently while minimizing equipment downtime and maximizing customer satisfaction.
- Factory trained technicians. Our technicians have 40+ years of providing excellent service.
- Central contract management. We’ll send automatic renewal notifications 60-90 days before the current contracts expire.
- Multiple service options. We tailor a service plan unique to your needs.
- Proactive care. We will automatically come out and install manufacturers’ updates to any equipment listed in your contract – free of charge.
- We service numerous manufacturers’ products:
- Kofax
- Kodak Alaris
- Digital Check
- e-Image Data
- Fujitsu Canada
- Canon Canada
- Eastman Park Micrographics
- Konica Minolta
- Panasonic
- SunRise Imaging
- Extended service options. To ensure that all of your document management needs are met, we go above and beyond offering :
- Extended service
- Recycle and refurbish
- Single source provider
- Equipment relocation
- Installation Equipment warranty