Executive Summary
Client Background
The Education Services Department of the Ontario Association of Children’s Aid Societies (OACAS) provides comprehensive training and educational programs to support the professional development of child welfare workers and foster parents across Ontario. They offer a range of courses, workshops, and resources designed to enhance the skills and knowledge necessary for effective child protection and family support. By fostering a culture of continuous learning, the department ensures that professionals within the sector are equipped with the latest best practices and methodologies to better serve vulnerable children and families.
The Need
The Challenges Faced Before Nimble
OACAS trains 8,000 to 9,000 workers across Ontario. Their goal was to make all their training materials more accessible for a wider variety of users across multiple platforms to Child Welfare Professionals, Managers, and Resource Families across Ontario make critical decisions about child safety.
The Solution
How Nimble Helped
OACAS selected Nimble’s Accessible Documents Solution to ensure that all their training materials would be easily accessible, understandable more robust. Under a tight timeline, Nimble’s team of Accessible Documents experts converted 423,197 words, and 2,638 pages into fillable PDFs. Accessible document tags were created along with alternate text descriptions, edited tables, and edited reading orders. OACAS also worked with Nimble to implement Read Out Loud to convert document text to speech. Finally, using Nimble’s accessibility checklist, OACAS was able to verify that all required accessibility elements had been met in the final AODA compliant output.
The Outcome
What Was The Impact For The Customer After Nimble
Since making their training material accessible, OACAS has experienced multiple benefits:
• Users can use the documents on different platforms (laptop, tablet, etc.)
• Users can do everything online without having to print any documents
• Everything is saved and can be securely accessed anywhere, at any time
• OACAS can now be proactive to ensure that everyone is using their training material
• All training material is WCAG 2.0 compliant.
“We are very impressed with Nimble’s professionalism and the final product. It has been a pleasure working with your team and we will certainly keep you in mind for the future.”
– Ashna Zaidi, Learning Resources Liaison, Child Welfare Service Excellence.
