Making a Mountain of Information More Manageable

Digital Mailroom
|
Government
mountain of information

Overview

Industry: Government
Sector: B2B
Location: Toronto, Ontario
Solutions/Services: Digital Mailroom

Executive Summary

Client Background

The Birchwood Automotive Group consists of 14 distinct auto dealerships that share centralized account management services. Their challenge was the storage and retrieval of the ever-growing mountain of sales/lease agreements and their supporting documents from the dealerships, which need to be kept on hand for up to 7 years post-sale or post-lease.

The Need

The Challenges Faced Before Nimble

Birchwood wanted a system that would centralize and better control the high volume of documents as well as give the dealerships the ability to quickly and securely retrieve specific items.

The Solution

How Nimble Helped

Nimble’s SmartCloud solution was implemented with a transactional pricing model to allow for better control and forecasting of costs. Central Services were provided access to all documents and associated metadata, and each dealership could easily access documents related to their organization, with other dealerships’ documents kept private.

The Outcome

What Was The Impact For The Customer After Nimble

Birchwood immediately experienced the following benefits:
• Reduced time spent searching for existing agreements from days to seconds.
• Reduced risk of lost agreements as items are tracked from creation to disposal.
• Electronic storage of the large volume of documents has reduced the need and cost of physical storage space
• Transactional pricing allows Birchwood to pass the costs through the dealerships to the purchaser of the vehicle. 

With no additional cost to add users or dealerships, Birchwood now has better control over forecasting without having to be concerned about possible budget overages.

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