• OACAS Accessible PDFs
    OACAS Accessible PDFs
    June 14, 2017
    OACAS CLIENT The Education Services Department of the Ontario Association of Children's Aid Societies (OACAS). OACAS offers unique training programs that provide Child Welfare Professionals, Managers, and Resource Families across Ontario with the skills to make critical decisions about child safety. GOAL OACAS trains 8,000 to 9,000 workers across Ontario. Their goal was to make all their training materials more accessible for a wider variety of users across multiple platforms. They wanted to use less paper as an organization, as well as create accessible PDFs forms to be fillable and accessible. SOLUTION OACAS selected Nimble's Accessible Documents Solution to ensure that all their training material content would be perceivable, operable, understandable, and robust. Under a tight timeline, Nimble's team of Accessible Documents experts converted 423,197 words, and 2,638 pages into fillable and accessible PDFs. Accessible document tags were created along with alternate text descriptions, edited tables, and edited reading orders. OACAS also worked with Nimble to implement Read Out Loud to convert document text to speech recognizable information. Finally, using Nimble's Accessibility Checklist, OACAS was able to verify that all required accessibility elements had been included in the final AODA compliant output. RESULTS Since making their training material accessible, OACAS has experienced the following benefits: Users are happy they can use the documents on different platforms (laptop, tablet, etc.) Users can do everything online without having to print any documents Everything is saved and can be securely accessed anywhere, at any time OACAS is now being proactive to ensure that everyone can use their training material All training material is WCAG 2.0 compliant. "We are very impressed with Nimble's professionalism and the final product. It has been a pleasure working with your team and we will certainly keep you in mind for the future." - Ashna Zaidi, Learning Resources Liaison, Child Welfare Service Excellence
  • Secure Cloud Hosting Services
    Birchwood Automotive Group
    June 20, 2017
    Birchwood Automotive Group CLIENT The Birchwood Automotive Group consists of 14 distinct auto dealerships that share centralized account management services. Their challenge was the storage and retrieval of the ever-growing mountain of sales/lease agreements and their supporting documents from the dealerships, which need to be kept on hand for up to 7 years post-sale or post-lease. GOAL Birchwood wanted a system that would centralize and better control the high volume of documents as well as give the dealerships the ability to quickly and securely retrieve specific items. SOLUTION Nimble's SmartCloud secure cloud hosting services solution was implemented. A transactional pricing model was used to allow for better control and forecasting of costs. Nimble also provided Birchwood Automotive Groups' Central Services with access to all documents and associated metadata. Each dealership could easily access documents related to their organization, while other dealerships' documents were kept private. RESULTS With Nimble's secure cloud hosting services, Birchwood Automotive Group immediately experienced the following benefits: Reduced time spent searching for existing agreements from days to seconds. Reduced risk of lost agreements as items are tracked from creation to disposal. Electronic storage of the large volume of documents has reduced the need and cost of physical storage space. Transactional pricing allows Birchwood to pass the costs through the dealerships to the purchaser of the vehicle. With no additional cost to add users or dealerships, Birchwood now has better control over forecasting without having to be concerned about possible budget overages.
  • Kingston ODSP Document Recovery
    Kingston ODSP
    October 31, 2017
    Kingston ODSP CLIENT The Social Assistance Modernization Branch (SAMB) provides support to various ODSP (Ontario Disability Support Program) offices across the province. They support the ODSP in the areas of business process improvement, technology enhancements, and digital transformation processes. PROBLEM The Kingston ODSP Office suffered a major fire in December 2016 that caused significant damage to the building. The fire seriously compromised client files that were stored in the main floor, the basement, and the 4th floor file rooms. The extent of the damage forced the Kingston office staff to relocate to a temporary office until the office renovations were complete. GOAL In an effort to recover the client files, all remaining 12,000 client files would have to be removed from the office, manifested, packed, and moved to Nimble's secure operations facility to be cleaned of smoke and soot contamination. Of the 12,000 files moved, 7,500 files would have to be fully digitized and indexed as part of the document recovery project. Kingston ODSP would also need secure, online access to the files through a portal upon their return to the office 3 months later in April. SOLUTION Nimble's team of experts implemented a document recovery and digitization solution consisting of the following: project management tools (as per the PMBok) coordinated file pack and move secure logistics and chain of custody advanced document preparation and document purging services file cleaning processes (removal of soot contaminate) digitization and indexing services secure portal and hosting services OUTCOME The Nimble team completed the entire project within the three-month window. All the files were cleaned, indexed, and uploaded to our secure Nimble portal for use by the Kingston ODSP office. All active client files - approximately 4,000,000 pages of content - are now in a secure digital format allowing the Kingston ODSP office to effectively service their clients.